Phone or video
Speak to a doctor on a phone call or a video call — whichever is easier for you.
Online consultation
Online Consultation
Talk to a doctor by phone or video call for advice, reports and follow-ups, across all specialities — helpful when visiting a clinic is hard. You get a prescription, and a home visit can be arranged if needed.
- Phone or video call
- All specialities
- Prescription given
- Home visit if needed
Online consultation
A doctor, wherever you are
Consult a doctor on a call — especially helpful for people in remote areas, or for patients who cannot easily visit a hospital or clinic.
All specialities
General physicians and specialists across all specialities.
Prescription
The doctor gives a prescription after the consultation.
Reports and follow-ups
Share your reports for a review, or use an online consultation as a follow-up after a home visit. If the patient needs to be seen in person, we arrange a doctor visit at home.
Doctor visit at home
Good for
When an online consultation works well
Many questions can be handled on a call:
- Follow-ups after a doctor visit or a hospital stay
- Going through test reports with a doctor
- A second opinion on a diagnosis or a treatment plan
- Questions about a long-term condition or its medicines
- When the patient lives far from a clinic or cannot travel
Before the call
Getting ready for your call
A few things make the consultation easier:
- For a video call: a quiet place with good light and a steady connection
- Recent reports and prescriptions, ready to show or share
- A list of the medicines the patient takes now
- Temperature, blood pressure or sugar readings, if you have them
- Your questions, written down
Step by step
How it works
Call or WhatsApp us
Call 9090-1919-54, message us on WhatsApp or fill in the form. Our team is available 24×7.
Tell us what you need
A care manager understands the patient’s condition and needs, and shares the price on the call.
Talk to the doctor
By phone or video call, at a time that suits you. You get a prescription after the consultation.
Ongoing support
One point of contact for follow-ups, changes and anything else you need along the way.
From anywhere
Consult from wherever you are
A phone or video call works from anywhere — helpful in remote areas, or when the patient cannot travel. If the patient needs to be seen in person, a doctor can visit at home in:
Home visits in
- Delhi NCR
- Mumbai
- Hyderabad
- Bengaluru
- Chennai
- Kolkata
How to book
Easy to book
Call, WhatsApp or fill in the form. Our team will:
- Understand the patient’s problem
- Match you with the right doctor or specialist
- Share the fee on the call
- Set up a phone or video consultation
Why OSVI Healthcare
Why choose OSVI
Doctor advice wherever you are, coordinated by one team — the same approach behind every OSVI Healthcare service.
- 20,000+ patients OSVI Healthcare has cared for over 20,000 patients across its services, through coordinated home and specialist care.
- 1,200+ doctors A broad network of doctors and specialists that OSVI works with across care needs.
- 24×7 support Our team is available around the clock — day, night, weekends and holidays.
- One point of contact A care manager handles the coordination, so you have one team to reach out to.
Request a call back.
Share your details and our care team will call you back at the earliest to understand your needs and share the price.
Prefer to talk now? Call 9090-1919-54 or message us on WhatsApp.
Frequently asked questions
Is the consultation by phone or video?
Both — choose whichever is easier for you.
Which specialities are available?
All specialities, from general physicians to specialists.
Do I get a prescription?
Yes. The doctor gives a prescription after the consultation.
What is the fee?
The fee depends on the doctor and the speciality, and we share it on the call.
Can a doctor visit at home instead?
Yes. If the patient needs to be seen in person, we arrange a doctor visit at home in Delhi NCR, Mumbai, Hyderabad, Bengaluru, Chennai and Kolkata.
When is an online consultation not enough?
When the patient needs to be examined in person, or for anything urgent. For chest pain, signs of a stroke (face drooping, arm weakness, slurred speech), severe difficulty breathing, heavy bleeding, unconsciousness or a seizure, call 112 or go to the nearest hospital immediately. If the doctor feels the patient should be seen in person, we can arrange a doctor visit at home.
Can the doctor prescribe any medicine online?
Not always. Under India’s Telemedicine Practice Guidelines, the doctor decides whether a problem can be handled online, and some medicines cannot be prescribed over an online consultation. If the patient needs to be seen in person, we arrange a doctor visit at home.
Can I get a second opinion online?
Yes. Share the reports and the current treatment plan, and a doctor will go through them with you on a phone or video call.
The information on this page is general and is not medical advice. Care is planned around each patient’s condition by qualified doctors and nurses. In a medical emergency, call 112 or go to the nearest hospital.